Charting Your Course with Psilly.us 🗺️🍄

Hello, fellow adventurer! At Psilly.us, we're all about connecting you with our magical treasures. Once you’ve chosen your path and placed an order, our dedicated team gets to work ensuring your package begins its journey to your doorstep with care and good vibes. Here’s a little guide to how we handle the shipping side of things.

The Magic of Processing Time ✨

Every order is a special seed we plant, and it takes a little moment to sprout! Once you've completed your purchase, our team typically takes 1-3 business days to lovingly prepare and package your items. This includes verifying everything is just right before it embarks on its journey. Please remember, weekends and holidays are our time to recharge, so processing happens during regular business days.

Embarking on the Journey (Shipping Times) 🚀

Once your package is ready, it will set off on its adventure! Shipping times can vary a bit depending on where your treasure is headed. Here are our general estimates for domestic (U.S.) journeys:

• 🐢 **Standard Shipping:** Expect your package to arrive within 5-8 business days after it has been processed. This is our most common and eco-friendly path.
• 🐇 **Expedited Shipping:** If you're eager for your goodies, you might choose an expedited path, typically arriving within 2-4 business days after processing.

Please note these are estimates, and sometimes, just like the weather, unforeseen circumstances can affect delivery times. We appreciate your patience and understanding!

Tracking Your Adventure 🗺️📧

We know you'll be excited to follow your package! Once your order ships, we'll send you an email with a **tracking number**. This will allow you to keep an eye on your treasure as it makes its way to you. Please allow up to 24 hours for the tracking information to update once you receive the email.

Shipping Costs: A Little Contribution to the Journey 💰

Shipping costs are calculated based on the weight of your order and its destination. You'll see the exact shipping cost transparently displayed at checkout before you complete your purchase. We strive to keep these contributions as fair and reasonable as possible.

Lost or Misplaced Journeys (What to Do) 🕵️‍♀️

While rare, sometimes packages take an unexpected detour. If your tracking shows delivered but you haven't received your package, or if it seems to have gone missing in transit, please:

• 🕵️‍♂️ **Check around your delivery area:** Sometimes it's just tucked away or with a neighbor.
• 📬 **Contact your local post office or carrier:** They often have more detailed information about the package's last known location.
• 💌 If you've done the above and still can't locate it, reach out to us at support@psilly.us within 7 days of the "delivered" status. We'll do our best to help you investigate from our end.

Psilly.us is not responsible for packages that are lost or stolen after they have been confirmed as delivered by the carrier. We recommend ensuring your delivery location is safe and secure.

Incorrect Address Vibes 🏡✖️

It's super important to make sure your address is correct and complete when placing your order! If a package is returned to us due to an incorrect or undeliverable address provided by the customer, you'll be responsible for the cost of re-shipping the item. We’ll reach out to you if this happens to discuss the next steps.

International Adventures 🌍✈️

At this moment, Psilly.us primarily ships to destinations within the **United States**. We’re dreaming of expanding our reach to more cosmic corners in the future, so stay tuned!

Questions Along the Path? 💬

If you have any questions about your order's journey, or anything else about our shipping process, please don't hesitate to reach out! Our friendly support team is here to help:

support@psilly.us

Remember to include your order number in your message for a faster and smoother response.